Join our team!

We are seeking enthusiastic and dedicated individuals to join our Studio Team. This role is essential in creating a welcoming environment for our customers while ensuring smooth operations within the studio. The ideal candidates will possess strong communication skills and a passion for customer service, contributing to an exceptional experience for every visitor.

Schedule and hours are flexible. We're looking for part-time employees who are available a minimum of 6 hours/1 day per week, up to 18-20 hours/3 days per week.

*This is not a childcare position - parents/guardians are required to remain with their children for the entirety of their visit.

To apply please send a resume and availability (days & hours) to hello@playsocietybend.com

Responsibilities

  • Greet and assist customers in a friendly and professional manner.

  • Assist with check-in duties at front desk upon customer arrival (ticketing/admission, liability waiver completion)

  • Provide information about pricing packages, private events & parties.

  • Handle cash and card transactions accurately, ensuring proper cash handling procedures are followed.

  • Maintain a clean and organized play space environment, with periodic tidying up as customers cycle through the facility throughout the day.

  • Address customer inquiries and resolve issues promptly to ensure satisfaction.

  • Sales of prepackaged snacks and drinks from snack window at front desk.

  • Assist with studio/storage management, including restocking beverage and snack merchandise display, and front desk organization.

  • Answering phone at front desk.

  • Weekend birthday parties & private events (duties include party set up, checking in guests upon arrival, and being available for assistance to guests and hosts as needed)

Qualifications

  • Strong communication skills with a focus on customer service excellence.

  • Previous experience in a retail or service environment, and/or experience with young children and families.

  • Must be able to handle a point of sales system accurately and responsibly.

  • A positive attitude, teamwork mentality, and willingness to learn are essential for success in this role.

  • Willingness to go the extra mile for an outstanding customer experience is a must.

We look forward to hearing from you! Please feel free to reach out to our team at hello@playsocietybend.com if you have additional questions about this position.

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 6 – 18 per week

Benefits: Flexible schedule

Shift: 4 hour shift; 8 hour shift; day shift; morning shift; weekdays and/or weekends

Ability to Commute:

  • Bend, OR (Required)

Work Location: In person